Who we are
Welcome to Pacific Balance (www.pacific-balance.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
What Information We Collect
We collect the following types of personal information:
Your name, Business name, Email address, Payment details, Billing/shipping address
This information is collected through:
Account creation, Contact forms, Newsletter signups, Checkout process
How We Use Your Information
We use the information you provide to:
Respond to inquiries or provide customer support, Process purchases or service orders, Send marketing emails and newsletters (with your consent), Personalize your experience with our services
You can unsubscribe from marketing emails at any time using the link at the bottom of any message.
Cookies
We use cookies and tracking tools like Google Analytics and Facebook Pixel to understand how you use our site and improve your experience. These tools may collect information such as browser type, IP address, and time spent on our website.
You can control cookie preferences through your browser settings.
How Your Data is Stored and Shared
We store your information securely through our email marketing platform and web hosting provider.
We may share your data with trusted third parties, including:
Payment processors, Marketing platforms, Analytics services
We do not sell or rent your personal information to anyone.
Your Rights
If you’d like to access, update, or delete your personal data, please contact us at [email protected]. We will work with our service providers to honor your request in accordance with applicable laws.
Data Security
While we use trusted platforms for data storage and processing, we recommend that users avoid submitting highly sensitive information via contact forms. We are exploring additional safeguards to further protect your data.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years of age.